What is seller sign up process?


Can I sign up as an individual seller without company trade license?


 Yes! individual seller can sell the products (for more details refer this article)


Do I have to pay when I register to be a Seller on ActiveShop?


 No! Zero sign up cost! Fees only incurred when you receive orders.


As a seller, what is my responsibility during delivery?

  • Approve the order 
  • Airway Bill & Manifest will send to your registered email 
  • Print Airway Bill & Manifest
  • Pack the order with AWB
  • Courier team will come for pick up of order and get signature from courier team in manifest for record 
  • Received payment 


What are the fees incurred when I receive orders?

  • Shipping Fee (added to the buyers during checkout depends on weight of the product)
  • Order Closing Fee (Fee will be display on seller center)
  • Commission Fee (Includes payment gateway & Commission fee will be display on seller center )
  • VAT 5% (if VAT TRN document not provided or individual sellers ,for more details refer this article)


What are the commission charges on ActiveShop?

 

 Specific commission fee % will be display on seller center "Vendor Plan"


Checklist to setup your Mini Store on Activeshop:

  • Ensure correct information in your profile in seller center
  • Upload a product
  • Submit the document & bank account details (for more details refer this article)


What do I need to know about shipping?

  • We are delivering the order via third party domestic courier services 
  • Shipping fee will be added during checkout and paid by customer 
  • Shipment fee will be deduct from seller.
  • No custom shipping method is not allowed to sellers


What is the regular payment cycle?

  • Allow payment processing of 15 days from payment cycle date
  • 2 payment cycle in a month (15th & 30th/31st)
  • Monthly service tax invoice will send to you on 1st week of every month (VAT service fee included in shipping fee, order closing fee ,commission fee)
  • Returns reimbursement – Next payment cycle of returns approval date 
  • Shipping fee – will be deducted as per order received 


Prohibited items on ActiveShop

  • For more details refer this article