Seller Rating

Will seller receive email when customer drops a product review or comment?
Yes, Email will receive to seller
Thu, 1 Nov, 2018 at 1:16 PM
The content of review compares ActiveShop website such as sale price with other e-commerce site, Is this allowed?
Review stated external website or competitor name will not be published.
Thu, 1 Nov, 2018 at 1:18 PM
Customer asking a question that is related and/or unrelated to the product. What is the procedure?
The review will go through a quality check process before publishing.
Thu, 1 Nov, 2018 at 1:19 PM
How long will it take to remove a product review?
Within 5 business days of removal is approved.
Thu, 1 Nov, 2018 at 1:20 PM
Some customer spamming our product review page, can we remove the review?
Fake reviews are detected and rejected 100% on backend, therefore fake reviews are not published.
Thu, 1 Nov, 2018 at 1:21 PM