Support

FAQ 0

Getting Started 0

Your account 0

Your order 0

Shipping FAQs 0

Gifts 0

Coupons 0

Privacy policy 0

Opt-out policy 0

Enhanced Seller Center 6

• How can I change my seller center email address?
• How to upload single product in Seller center?
• How to upload Bulk products in Seller center?
• How to update products in Seller Center ?
• How do I apply promotion for a products?

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ActiveShop Legal Requirement 4

• What is the legal requirement to become a seller on ActiveShop?
• I have submitted the documents. Why my document rejected?
• How to upload documents & bank account in seller center?
• My Trade license has expired. Can I still submit that Trade License?

Selling on ActiveShop 9

• ActiveShop's zero tolerance policy towards Counterfeit
• Items that are prohibited to sell in ActiveShop
• What do i need to know before selling?
• Duplicate Products
• Why my product is not visible on the website after approval?

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Seller Tools 6

• Single product upload
• Bulk Product upload
• Quantity Discount
• Buy Together
• "Buy 1 Get 1 Free Offer"

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Mobile App 0

Seller Rating 5

• Will seller receive email when customer drops a product review or comment?
• The content of review compares ActiveShop website such as sale price with other e-commerce site, Is this allowed?
• Customer asking a question that is related and/or unrelated to the product. What is the procedure?
• How long will it take to remove a product review?
• Some customer spamming our product review page, can we remove the review?